Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS
Everything you need to know before you level above.
ABOUT MY$TOAR
What is MY$TOAR?
MY$TOAR is a luxury lifestyle brand built for the elevated individual — the person who understands that true wealth is not one-dimensional. We exist at the intersection of premium apparel and purposeful living, built on five pillars: Mental, Physical, Spiritual, Emotional, and Financial. Every piece we create is a declaration of the standard you hold yourself to.
What does MY$TOAR mean?
MY$TOAR is your store. Your standard. Your story. The dollar sign is not about money — it is about value. The value you place on yourself. The value you bring to the world. The standard you refuse to drop below.
What makes MY$TOAR different?
We don’t follow trends. We create legacy. Every piece in our catalog earns its place by answering one question: Does this belong on someone who is building an elevated life? If the answer is yes, it exists. If not, it does not. Premium materials, refined silhouettes, and details that speak before you do.
ORDERS & SHIPPING
How long does processing take?
All MY$TOAR orders are processed within 2–5 business days. As a print-on-demand brand, each piece is made specifically for you — crafted with intention, not mass-produced. Your order is worth the wait.
How long does shipping take?
Standard shipping within the US takes 5–8 business days after processing. Expedited (2–3 days) and Express (1–2 days) options are available at checkout. See our full Shipping & Delivery page for international timelines.
Do you ship internationally?
Yes — MY$TOAR ships worldwide. The elevated standard has no borders. Shipping costs and delivery times are calculated at checkout based on your location.
Can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. Use it to monitor your delivery in real time. If you have not received tracking within 7 business days, contact us.
PRODUCTS & SIZING
How do MY$TOAR pieces fit?
Our pieces are designed with a modern, elevated fit. We recommend checking our Size Guide before ordering. If you are between sizes, size up for a relaxed fit or size down for a closer fit. Drop shoulder styles run intentionally oversized.
What materials do you use?
Premium cotton blends, ring-spun cotton, moisture-wicking performance fabrics, and heavyweight fleece — depending on the piece. Every material is selected to maintain its quality and presence over time. Details are listed on each product page.
How do I care for my MY$TOAR pieces?
Wash inside out in cold water. Hang to dry. Avoid bleach and high heat. Treat it like the investment it is and it will hold its standard wash after wash.
RETURNS & EXCHANGES
What is your return policy?
We offer 30-day returns on unworn, unwashed items with original tags attached. Contact us to initiate a return. See our full Refund Policy for complete details.
Can I exchange for a different size?
Yes — exchanges for a different size are accepted within 30 days of purchase. Reach out to our team and we will make it right. The MY$TOAR standard applies to every step of your experience, not just the product.
CONTACT & SUPPORT
How can I reach the MY$TOAR team?
Use the Contact page on our website. We typically respond within 24 hours. We are here to support your journey — not just your order.
Do you have a physical store?
MY$TOAR operates exclusively online, allowing us to serve the elevated community wherever they are in the world. Every order ships directly to you.